Bdtgame Privacy Policy – How Your Information Is Collected & Protected

Bdtgame.fun places the highest priority on its members' privacy. When you visit the bdtgame website, register an account, or use any of our services, we collect certain information. This Privacy Policy explains in detail how that information is collected, processed, and protected.

This policy applies to bdtgame.fun and all its subdomains. It also governs your use of our services through the bdtgame mobile application or any other platform.

By registering or logging in to bdtgame after reading this policy, you are deemed to have fully read and accepted this Privacy Policy.

Bdtgame collects certain information to improve its services and meet legal obligations. Full details are provided below.

Bdtgame collects information in several ways. Each method is described in detail below.

Information Provided Directly by You

• Information you provide when filling out the registration form.
• Documents uploaded for KYC verification.
• Information shared when contacting customer support.
• Information provided when participating in surveys or submitting feedback.

Automatically Collected Information

• Your device's IP address and operating system.
• Browser type and version.
• A log of which pages you visited on the site and for how long.
• Date and time of login and logout.

Bdtgame uses collected data for specific purposes only. Each use has a lawful basis.

• Account Management: Sending registration verification, password resets, and security alerts.
• Payment Processing: Processing deposits and withdrawals and maintaining transaction records.
• Customer Service: Resolving issues, reviewing complaints, and providing assistance.
• Fraud Prevention: Detecting suspicious activity and keeping your account secure.
• Responsible Gaming: Monitoring unusual betting patterns and intervening when necessary.
• Personalized experience: Promotions and game recommendations tailored to your preferences.
• Legal Obligations: Compliance with AML and KYC regulations.
• Service Improvement: Improving platform quality and overall user experience.

Bdtgame never sells your data to third parties for marketing or advertising purposes. Our own marketing communications are sent only with your consent, and you can unsubscribe at any time.

Bdtgame follows a strict data-sharing policy. Information is shared only in the limited circumstances outlined below.

When and With Whom Your Data May Be Shared

• Payment Processors: Information required to process deposits and withdrawals (e.g. bKash, Nagad) — only the necessary details.
• Law Enforcement Authorities: Based on a court order or a valid legal requirement.
• Regulatory Authority: Regular compliance reporting to the licensing authority.
• Technology Partners: Software service providers required for site operations (who are contractually bound to comply with our privacy policy).

Bdtgame uses cookies and similar tracking technologies on its website. These are small data files stored in your browser that help enhance your experience on the site.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

Bdtgame follows the highest industry standards to protect your data. We have years of experience keeping the information of millions of Bangladeshi members secure.

• SSL Encryption: All communications on the site are encrypted using 256-bit SSL/TLS protocol.
• Two-Factor Authentication (2FA): Additional OTP verification is available for an extra layer of login security.
• Data Encryption: Sensitive stored data (such as passwords) is kept in encrypted format.
• Regular Security Audits: Regular cybersecurity audits conducted by independent third parties.
• Firewall & DDoS Protection: Prevention of unauthorized access through advanced technology.
• Restricted Access Policy: Only authorized personnel have access to the information they need.
• Security Training: All staff receive regular data protection training.

Bdtgame believes you should have complete control over your personal data. We therefore guarantee the following rights.

To exercise any of these rights, email us at support@bdtgame.fun. We will respond within 30 days.

Bdtgame does not retain your information longer than necessary. Retention periods vary depending on the type of data, as outlined below.

• Account Information: For the duration your account is active, and up to 5 years after closure (as required by law).
• Transaction Details: A minimum of 5 years' retention is mandatory under AML regulations.
• KYC Documents: 5 years after account closure.
• Customer Support Conversations: Deleted 2 years after the issue is resolved.
• Log & Technical Data: Up to 12 months maximum.
• Marketing Data: Deleted immediately upon unsubscription.

Once the retention period expires, data is securely and permanently deleted or anonymized.

Bdtgame may update this Privacy Policy from time to time. Changes may occur due to updates in legislation, technological advancements, or expansion of our services.

• For significant changes, a notification will be sent to your registered email address.
• Check the "Last Updated" date at the top of the page to see if any changes have been made.
• Continued use of the site after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, please contact our support team.